Dear Patient,

As we continue to monitor the spread of coronavirus and the recommendations of the CDC, InterMed is asking patients to come to your appointments alone.

The exceptions (limit to 1 person per patient):

• One parent of a pediatric patient.
• Parents who are unable to arrange childcare.
• Patients who need assistance for safe mobility.
• Patients who need assistance with memory.
• Translators.
• Pregnant women – please call your provider to determine when it’s appropriate to bring your partner to an office visit.

We ask that drivers stay in their cars in our parking lot.

As a reminder, we also require that all patients and visitors entering our offices cover their nose and mouth with a homemade cloth mask, surgical mask, or scarf. This applies to all patients and visitors over the age of 2. We have a very limited supply of homemade cloth masks that patients have donated for this purpose. We will make these available to patients while they last, however, we strongly encourage you to bring your own covering.

Many of you have expressed concerns about in-person visits during the pandemic. Patients suspected of having COVID-19 are being seen in a single, isolated area at InterMed. This allows you to receive care from your physician or at our Urgent Care in an area that is physically separate from those who might have COVID-19. This is also true if you are coming to have your blood drawn or need an x-ray.

In addition, we are taking extra steps to keep you safe when you visit our offices:

• Our physicians and staff wear masks at all times.
• We have significantly increased our cleaning practices.
• We take the temperature of all patients and visitors before they enter our offices (please arrive 20 minutes before the start of your appointment so you may be appropriately screened).

Finally, we have added a page to our website that contains the latest information regarding precautions for office visits, www.intermed.com/precautions. I encourage you to visit it prior to any in-person appointment.

Thank you for your continued support of our efforts to stop the spread of the coronavirus.

Please stay healthy and safe,

Dan Loiselle, MD
Chief Medical Officer