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Contact Us

We want to hear from you.

Please use the following information to get in touch with us.


Medical emergency: Please call 911 if you are having an emergency.


New patient line: Please call our new patient line at (207) 523-8555 to learn which physicians are accepting new patients.


Schedule or change an appointment: Please call your physician’s office to schedule or change an appointment, or send your message through our patient portal.


Prescription renewal request:
(207) 774-5816 to request a prescription renewal, or send your physician a message through our patient portal. Refills do not need to go through your physician’s office.


Medical question: If you have a medical question that is not an emergency, please contact your physician’s office or send us a message through our patient portal.


Billing questions and account information: For billing questions call (207) 828-0361click here for online bill pay or visit our billing page.


Secure document upload: Click here to securely submit documents to InterMed.


Traveling abroad? Please call us at (207) 774-5816, or contact us via our patient portal; we are unable to reply via email.


Charitable giving program: Visit our Community Support page for information, including the contact email address.


Media inquiries: Contact Liz Gold, Corporate Communications, at or (207) 347-2779.


Records request:

We regularly receive a high volume of records requests and are committed to providing you with a timely response. To expedite the process, please contact us with your requests in the following ways.

  • If you are a vendor or partner organization and have a time-sensitive or urgent legal documentation request, please email us here

  • If you are a patient making a medical records request, please visit here.