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Medical Records
InterMed has partnered with Verisma to fulfill your medical record needs while maintaining the privacy and security of your protected health information in accordance with state and federal regulations.
For medical records requests or questions, please contact us at (207) 774-5816.
Release of Medical Information
If you are looking to send your InterMed medical records to an external provider or organization, please use the links below.
If you are looking for you non-InterMed provider to send records to InterMed, please reach out to that provider to send to fax number 888-440-2283.
FAQs
Can I access my medical records electronically?
With MyInterMed, our patient portal, you can directly access a limited set of your records, including your immunizations. You can also access referral information and status, send a message to our team and request a medication renewal – all through a secure website or through the InterMed Patient Portal App (Healow) for your mobile device.
How do I request an amendment to my medical record?
Contact Health Information Management to initiate a Request for Amendment of Protected Health Information Form at (207) 523-8539.
How long will it take to complete my medical records request?
Processing times may vary depending on the complexity and urgency of your request. Most requests are completed within 30 calendar days of receipt of your request.
If records are needed for an upcoming appointment or due to illness or emergency, please indicate that the request is urgent and, if applicable, include your appointment date. We reserve the right to determine what constitutes an urgent situation.
What do I need to know about disability and Family Medical Leave Act requests?
InterMed will be unable to process your disability form or Family Medical Leave Act (FMLA) request until we receive a completed, signed authorization to release records from you or the disability firm.
Disability Claims:
All requests are completed and processed once we receive a signed patient authorization. Please contact your disability carrier directly to ensure they send this form with the request.
Patient FMLA Forms (Not Insurers):
Please complete an Authorization to Release Medical Information using the link above.
What is the best way to send you a file for my doctor’s review or a completed form you need from me?
You may upload your files and completed authorizations to our Secure File Upload. This is the most efficient way to send records or files to us.
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Acceptable file formats are: .pdf or .jpg
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Please allow up to two business days for your file to be added to your patient chart. If needed sooner, please contact us at (207) 523-3963.
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Immunizations records are available through MyInterMed, the patient portal. There is no need to submit a request to Health Information Management for immunization records. Information on how to set up and access MyInterMed is available here.
You may also fax information to (207) 523-8581.
You may also mail your items to:
InterMed Health Information Management
100 Gannett Drive, Suite C
South Portland, ME 04106