Pre-appointment testing for symptomatic patients

 

Dear Patient,

As we start the new year, Maine continues to experience a high number of new COVID cases, including an increase in those caused by the highly-contagious Omicron variant.

Preliminary data suggests that the Omicron variant may be milder than the Delta variant, however, there is still reason for caution. Hospitalizations remain high, which is straining our healthcare systems and limiting access for patients with other serious illnesses, such as cancer and heart disease.

The COVID vaccine, proper mask wearing, and regular hand washing remain our best defenses. The vaccines are safe and effective at preventing serious illness, hospitalization, and death from COVID.

Vaccines available in physician offices

On Thursday, January 20, we will shift administration of vaccines to our physician offices. That means you can receive a COVID or seasonal flu vaccine during an office visit or you can schedule an appointment by contacting your physician’s office. Please note that appointments are limited.

If you received the COVID vaccine outside InterMed, please submit a photo of your vaccine card using our secure file upload so we can update your records.

Thank you for your patience

We have received an exceptionally high number of calls each day and you may experience a longer-than-normal hold time. You may find it more convenient and efficient to contact us through our patient portal for non-urgent matters. We greatly appreciate your patience and understanding as we navigate this latest wave of the pandemic.

Many of your questions are answered on the Frequently Asked Questions page of our website, including updated guidance on COVID exposures, quarantine, and at-home testing.

Your safety is our priority

Beginning Monday, January 10, we will institute a new COVID testing policy to help maintain a safe environment for patients and staff.

• Patients with COVID-like symptoms will be tested prior to determining placement (such as office visit, telehealth, home care advice).
• If you have an appointment scheduled and develop COVID-like symptoms, please call your physician at least 24 – 72 hours prior to your appointment so that we can determine the best course of action.
• We will continue to see those who test positive at our Acute Care Clinic in South Portland or via a telehealth appointment.

Please remember that anyone entering our offices must wear a mask at all times. This includes patients, guests, visitors, and all InterMed physicians and staff. Surgical masks are superior to cloth (such as gaiters, homemade masks, etc.). If you do not have a surgical mask for your appointment, you can pick one up at the entrance to our office.

Best wishes for a happy and healthy new year.

Dan Loiselle, MD, Chief Medical Officer, and the entire InterMed Care Team