Retired nurse finds comfort and relief in Urgent Care

. Posted in Patient Stories

InterMed patient Mary Ellen Clayman, enjoying her summer in Maine.

A retired nurse, Mary Ellen Clayman knows good care when she sees it. A pair of visits to our Urgent Care has her singing the praises of Dr. Amy Sedgwick, her nurses, and the rest of the team.

“It was like nothing I’ve ever experienced,” says Mary Ellen. “Everyone treated me like I was their only patient, starting with the intake team on the phone. They are so thorough, professional, and make you feel listened to. Being a nurse for 49 years, I can see good care. Everyone was wonderful — beyond belief.”

A long-time InterMed patient, Mary Ellen also appreciated the availability of Urgent Care staff and resources— a CAT scan and blood work were all completed on-site — which led to a quick diagnosis. “To have all of that done in one place, getting immediate results, and not having to wait when you are anxious about the diagnosis — it’s wonderful.”

Amy Sedgwick, MD, Urgent Care Physician
Mary Ellen also noted another important benefit of Urgent Care. In most cases, Urgent Care provides the same care as a hospital emergency department at a much lower cost. “It’s incredibly important to mention that I was billed as a patient who is going to see my primary care provider, versus what you’d pay at a hospital emergency department. You have the same copay as if you’re seeing your doctor for the same service.”

Her Urgent Care visits behind her, Mary Ellen is feeling better and enjoying the beautiful Maine summer.

InterMed Urgent Care is available to InterMed patients from 7 a.m. to 7 p.m., seven days a week. Our Urgent Care is staffed by emergency medicine trained physicians and a team of support staff ready to meet your acute care needs.