How long does it take to get a referral to a specialist?

Typical turnaround time for a referral request is 7-10 business days from when your PCP or specialist has entered your referral order.

All urgent referrals are processed within 24-48 hours of receipt.

If 10 days have passed since your PCP or specialist initiated the referral, please wait to hear from the specialty office to which you were referred. If 14 or more days have passed, you may call the specialty office directly.

You can find the specialty office information by accessing your MyInterMed portal account and viewing the referrals section.

Can I check on my referral request electronically?

Yes. You can access referral information and status through MyInterMed, our patient portal.

You can also request a medication renewal, send a message to our team and directly access a limited set of your records, including your immunizations – all through a secure website or through the Healow app for your mobile device.

Learn more about MyInterMed patient portal

Contact Health Information Management – Referrals

100 Gannett Drive, Suite C
South Portland, ME 04106

Phone: (207) 523-3963, Option 2
Fax: (207) 523-8585


Office Hours:
Monday-Friday, 8:00 AM – 4:30 PM
Closed on Weekends and Major Holidays