Speak with a provider from your home via computer or mobile device. Telehealth visits can address a variety of topics, including skin conditions, COVID-19 concerns, and behavioral health topics.
Please note: InterMed is offering telehealth services to support the health and well-being of our patients and to minimize the potential spread of COVID-19. Telehealth services are available for patients needing care for certain qualifying conditions. Call your provider’s office to schedule an appointment. Telehealth visits may only be available during this period of COVID-19 public health management and may not become a standard service offering of InterMed.
Schedule your appointment
Call your provider’s office to schedule a telehealth appointment. Once scheduled, you will receive a confirmation email with instructions, including a link to access your appointment. Directions on using the email link, as well as other options to access your telehealth visit, can be found below.
- You may use a laptop, PC, or MacBook with a camera and microphone, an iPad, iPhone, or Android smartphone.
- Compatible browsers on your computer: Chrome, Safari, or Microsoft Chromium Edge.
- Older iPads or iPhones with outdated software may not be compatible. Check the compatibility of your device here.
Before your visit
- We will ask you to accept those terms as part of the pre-visit questionnaire.
- If you have a blood pressure cuff, scale, or thermometer, please check your vital signs prior to your telehealth visit. There will be an option to add these to your medical record prior to your appointment.
How to access your appointment
Joining your appointment:
- Through your email link
- Through a text message
- Through the Healow App
- Through our Patient Portal, MyInterMed
Other helpful information
- 3 ways to start a Healow TeleVisits (video)
- Allowing use of camera and microphone
- Adding the Healow App for telehealth visit
Tips for your telehealth visit
- Hold the camera in front of your face unless your provider asks you to show some other part of your body.
- Find a private area where you can keep your medical information confidential.
- If you are a new patient to InterMed or have new insurance carrier, please have your insurance card available.
- Notify the provider so they may take a picture of the front and back of your card.
- Questions? Call InterMed’s Telehealth Helpline at (207) 847-5367.
- You may also call this number if you would like us to schedule a test visit prior to your provider appointment to ensure your technology is compatible.
To learn more, watch this video on how to start your first TeleVisit: